medp1128: My email to EZ Secure Storage on Oct 1, 2020 at 5:38pm

From: Yan Jun
Sent: 1 October, 2020 5:38 PM
To: EZ Secure Storage
Subject: Agreement #000000175: Lovella Francisco (VP Operations)

Dear Hifni,

I am very sure that I did provide the EZSecure with my credit card information. I requested Lovella Francisco (VP Operations) to deduct the payment from the credit card directly but was replied that it took about 1 month to deduct the payment. That explained why I made for 9 months first.

Can you let me know the current outstanding balance? In addition, can you check again about my credit card information? I also very sure the EZSecure company already have that information.

Please reply to me.

Thanks.

Regards,

Yan Jun

From: EZ Secure Storage [mailto:myezsecurestorage@gmail.com]
Sent: 1 October, 2020 11:30
To: Yan Jun
Subject: Re: COMPLETED AGREEMENT (scam email?)

Dear Yan Jun,

Unfortunately, there isn't any record of your credit card in our record. Do you mind forwarding the email sent on 10th August as mentioned?

Let me know

Hifni

Best Regards,

EZ Secure Storage | Malaysia

hotline: 1-300-80-LOCK (5625)

web: www.myezsecurestorage.com

Headquarters

Lot 9, Jalan Tandang 204A

Seksyen 51

46050 Petaling Jaya

Malaysia

main: +6-03-7781-5625 | fax: +6-03-7782-5625

Kuala Lumpur

Lot 12, Level 3

Wisma Naza

Off Jalan Sg. Besi

57100 Kuala Lumpur

main: +6-03-9222-5625 | fax: +6-03-9221-5625

Spacious | Simple | Safe

On Thu, Oct 1, 2020 at 10:38 AM Yan Jun <medp1128@hotmail.com> wrote:

Dear Secure Storage,

I received an email on Aug 10, 2020 on behalf of your company (Please see below). I remember I have already provided the company with my credit card information so you could easily deduct payment on a monthly basis. Please check and let me know whether the email is a scam.

Due to COVID-19 situation, now it is not possible for me to go KL.

Hank you.

Regard,

Yan Jun

______________

From: EZ Secure Storage [mailto:myezsecurestorage@gmail.com] On Behalf Of accounts@myezsecurestorage.com
Sent: 10 August, 2020 10:35
To: medp1128@hotmail.com
Subject: OVERDUE STORAGE NOTICE

DATE: 10/08/2020

RE: OVERDUE STORAGE FEES

Dear Sir/Madam,

Fees for the use of Storage Space EZPKL10009 are now 21 days overdue.

Your outstanding storage fees is  : ## Error # 48.

Pursuant to the Standard Self Storage Agreement your Space has been overlocked and you will be refused entry until such time as all fees have been paid. In accordance with the Standard Self Storage Agreement if the total amount owing is not paid within 14 days from the date of this notice your Space will be opened and your goods seized to cover outstanding fees.

We look forward to your earliest response. If you have made payment in the past few days, kindly disregard this letter.

This is system generated email. No signature required.

Regards,

Lovella Francisco
VP Operation
EZ Secure Storage Kuala Lumpur

From: EZ Secure Storage [mailto:myezsecurestorage@gmail.com]
Sent: 24 October, 2019 18:23
To: medp1128@hotmail.com
Subject: COMPLETED AGREEMENT